Dr. Frances Ross, DDS
OUR VISION
Patient-Centred Dental Care in Downtown Toronto
We believe that dental treatment is an investment in your overall health. To foster your good health, open communication with our patients is a priority. Understanding your needs and goals, as they relate to your dental health, is important to us. Equally important is that we provide you with proper information and support, empowering you to make informed decisions regarding your treatment. We believe that every patient should fully understand the dental choices they make. We are happy to work with you and we look forward to helping you achieve your dental health goals.
PATIENT INFORMATION
Your First Visit
Your first appointment at our office is very important to us. Our team will take the time to fully explain our office policies and procedures, and to answer any of your questions. As a new patient, you will spend approximately one hour with the dentist to discuss your medical and dental history, as well as to share your goals and vision for your oral health.
During this initial appointment, we will conduct a comprehensive oral examination including a set of digital x-rays and intra-oral photographs. A full head and neck examination, including an oral cancer screen, will be performed as well.
Once the assessment is completed, we will provide you with a thorough diagnosis of any existing dental health conditions, and together we will design a treatment plan to suit your wants and needs.
Please bring a complete list of any medications you are currently taking to your first appointment.
To schedule your first visit to our office, or for more information, contact our team here.
Anxious Patients
Our caring team strives to put our patients at ease. We understand that, for some, a visit to the dentist can cause apprehension. We do our best to alleviate your concerns before, during and after each treatment by explaining each procedure in detail and answering any questions you may have.
In addition, to help our patients have a relaxed and comfortable dental treatment, we offer the following solutions.
Nitrous Oxide
Nitrous oxide is a gas that is dispensed through a mask in carefully measured doses. Used to alleviate patient anxiety during dental procedures for over 100 years, when it is inhaled, nitrous oxide provides a general feeling of calm and wellbeing.
Oral Sedation
Suitable for most types of procedures, oral sedation can be easily administered in the form of liquid or pills in order to significantly reduce anxiety during any treatment. *Please arrange to have someone accompany you to and from your appointment.
Technology
To assist us in diagnosing and treating your dental concerns, our office employs dental technology such as digital radiography, which uses approximately 75% less x-rays than standard film, and an intra-oral camera which takes snapshots of the inside of your mouth. The high-resolution images taken by the camera are then projected onto a large screen to be viewed and discussed by you and Dr. Ross.
MEET OUR TEAM
DR. FRANCES ROSS, DDS
Dr. Frances Ross graduated from the University of Toronto’s Faculty of Dentistry in 1991. After practicing in both Bloor West Village and Yorkville, she opened her first practice in Yorkville in 1998 where she practiced for five years before moving to Saudi Arabia. After returning to Toronto, Dr. Ross returned to Bloor West Village. In 2010 she established a new practice on Bay Street and was delighted when the original staff from her Yorkville office elected to join her.
In her spare time, Dr. Ross is an avid runner who has completed several marathons. She gives back to her profession by volunteering her time on the Executive of the Toronto Crown and Bridge Study Club (TCBSC) which provides continuing dental education for the club’s members.
FAQS & POLICIES
In an effort to ensure your dental appointment is as pleasant and predictable as possible, below you will find an overview of our office policies. Please feel free to call us at (416) 924-0437 with any questions you may have.
Cancellations and Missed Appointment Policy
We will always try to keep your visit as efficient as possible, ensuring that it starts on time and ends on time. We appreciate your help in keeping our schedule running efficiently. We know that everyone’s time is valuable and we are always happy to reschedule or cancel appointments with a minimum of two business days notice. This allows us time to accommodate another client or attend to a client who may be in urgent need of care.
We strive to accommodate the scheduling needs of our clients and make every effort to keep your schedule on time. Failure to provide us with notice of cancellation at least two business days in advance, or failure to show up for a scheduled appointment will result in a cancellation/no show fee to your account. Fees are charged according to the length of time allotted to you.
Courtesy Calls
We are pleased to provide you with a courtesy call to remind you of your upcoming appointments.
Insurance Claims
For the convenience of our patients, we are pleased to file all insurance estimates and claims directly on your behalf. The reimbursement will be sent directly to the patient, therefore, we do require payment in full on the day of service.
Payment
Payment is due in full at the end of each appointment. We accept the following methods of payment:
Cash
Cheque
Debit
Visa
Mastercard
CONTACT
Dr. Frances Ross
OUR ADDRESS
790 Bay Street, Suite 1020
Toronto, ON M5G 1N8
tel: 416 924-0437
fax: 416 924-9427
Hours
Monday - Thursday
8:00 a.m. - 5:00 p.m.
Parking
There is a paid parking lot in the building with limited space. There are several public parking lots nearby. Please allocate adequate time to secure parking, if needed.
TTC
Located at the major intersection of Bay Street and College Street in downtown Toronto, our office is a short 2 minute walk from either College subway station (on the Yonge line) or Queen’s Park subway station (on the University line).
For any general inquiries, please fill in the following contact form: